HyperLMS Help

You must register to use HyperLMS. On your first visit, click "Register Here" and fill out all information in the New Student Registration form.

Submit the form by clicking "Register". An e-mail message with your activation code will arrive within minutes.

Be sure to type the activation code exactly as it appears in the e-mail message. If copying-and-pasting, be sure no extra spaces are included. This will prevent successful activation.

Having Trouble Logging In?

Be sure you're logging into the right place. The most common cause of failed login is attempting to log in at the wrong address.

Choosing a Media Player

Upon successful login, you will be asked to verify which media player your computer uses and your internet connection speed.

Which media player should I choose?

In general, on Windows, you chould choose "Windows Media Player" and on Macintosh, you should choose "Quicktime Player" although both players are available in cross-platform versions.

If you're unsure about which player you have, HyperLMS will attempt to find what's installed on your machine. Look at the table at the right of the Select Media window. (see example below.) It should tell you what media player(s) you have.

This example shows a user with both Quicktime and Windows Media Player installed. This hypothetical user could choose either player.

Your machine should have at least one of these media players installed. If not, you can . . .

Help, I don't have either player!

In some cases, your machine will have no media players installed. This is common in corporate environments to discourage non-work related surfing. If your machine is locked down tightly enough, you may find yourself unable to install a media player. In this case, simply choose "Do NOT Play Audio or Video Files."

After doing this, you can view the course material as text-only files without the accompanying audio.

Talk to your IT department and ask them to install either Windows Media Player or Quicktime Player for the purposes of this course. (Both players are free.) Your learning experience will be greatly enhanced by the audio and video files that accompany the course material.

Help, I can't continue when I click "Continue!"

Your browser needs to be set to allow cookies from our site to store information about your chosen media player and connection speed. This is easy to do. Follow these instructions:

1.) In Internet Explorer 6, select Tools → Internet Options. Then click the Privacy Tab.

Click the "Advanced" button; the "Advanced Privacy Settings" window will open. Duplicate the settings shown in the figure below.

Click "OK," then "Apply" in the previous "Internet Options" window. The problem should now be solved.

Entering a Course Code

Your first time in HyperLMS, you will have no courses available to you. This is normal. You must enter your course code in the text field labeled "Enter Course Code." The courses you have purchased will become available.

Please note: You must do this only once per course. The added course will be available everytime you log in.

Using the Reporting System

The learning center has built-in reporting features to allow you to easily track the progress of your students, view exam scores, and course details. To access the reporting system, choose Reports in the left menu within the LMS.

Immediately after clicking one of the choices, you will be asked to hone your search to a greater degree of specificity; input fields will appear. See the figure below for an example.

Saving frequently used report criteria

You can add custom reports to your list of available reports. After you have selected the parameters of your search, and before you click Show Report, the "Save Selection" box will appear. Identify your custom report by typing a descriptive name in the name field. Click "Save."

Your search criteria will now be saved under "Custom Reports" for easy access. Be sure to give your searches more descriptive names than My Custom Report.

Is this website secure?

Yes. Our site collects and stores personal information about our students for continuing education requirements. Because this is sensitive information, our site uses secure 128-bit encryption so your information cannot be intercepted in transit.

How can I verify the security of this site?

When navigating a secure website, you will notice the http:// in the location bar changes to https://. This indicates that data is being transmitted on a secure port to our webserver. You will also notice a small padlock in the lower corner of your browser.

However the absence of this padlock (and the https)does not necessarily mean the site is not secure. For a more certain test, right click on the page and select "Properties" in Internet Explorer (or "View Page Info" in Firefox.) A window with the connection details will appear.

Connection details are available. Click the Certificates button for more details.